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Freelancer

Daniel Brooks

Senior Software Engineer

Backend-focused engineer building resilient Laravel, API, and cloud platforms for high-growth teams. Known for clear communication, crisp execution, and measurable improvements across cross-functional initiatives.

daniel.brooks@example.com +1 555 1020 Austin, TX danielbrooks.dev linkedin.com/in/danielbrooks github.com/danielbrooks danielbrooks.dev/portfolio

Experience

EX

Senior Software Engineer

Northstar Labs
2022-03-01 - Present
Full-Time | 2022-03-01 - Present | Austin, TX

Fast-growing SaaS company serving enterprise operations teams.

Own high-impact initiatives from discovery through launch while partnering with product, engineering, sales, and customer success.

Responsibilities: Lead planning rituals, define success metrics, mentor teammates, and translate user needs into practical delivery plans.

Achievements: Improved activation by 31%, reduced cycle time by 24%, and launched 4 customer-facing improvements in two quarters.

Dashboards Automation Research Reporting Leadership Prioritization Analytics Workflow Studio Insights Hub
EX

Lead Specialist

BrightLayer Digital
2019-06-01 - 2022-02-01
Full-Time | 2019-06-01 - 2022-02-01 | Remote

Consulting team delivering digital products for finance, healthcare, and education clients.

Delivered client programs, created repeatable operating playbooks, and presented recommendations to executive stakeholders.

Responsibilities: Coordinated research, managed timelines, reviewed quality, and documented repeatable systems for future teams.

Achievements: Delivered 15 projects with 96% client satisfaction and cut reporting preparation time by 40%.

CRM BI Tools Collaboration Suites Client Communication Documentation Quality Review Client Portal Launch Toolkit

Projects

Project Lead

2024-01-01 - 2024-04-01

Built a leadership dashboard that surfaced adoption risks, team capacity, and customer outcomes in one weekly view.

Analytics, Research, Automation

Strategy Owner

2023-05-01 - 2023-09-01

Redesigned onboarding steps and lifecycle messaging, improving completion and support deflection.

Journey Mapping, Experimentation

Certifications

Certified Scrum Product Owner

Scrum Alliance

Google Analytics Certification

Google

Education

ED

Bachelor of Science

University of California, Berkeley
2014-08-01 - 2018-05-01
Business and Technology | College of Letters and Science | GPA 3.8/4.0 | Berkeley, CA

Focused on systems thinking, quantitative analysis, communication, and human-centered product development.

Coursework: Data Analysis, Product Strategy, Organizational Behavior, Research Methods

Honors: Dean's List, Capstone Excellence Award

Community Leadership

Host monthly learning sessions on career storytelling, portfolio development, and practical workplace systems.